This Privacy Policy explains how "Discover Crediton" ("we", "us", or "our") collects, uses, and protects your personal data when you use our website and related services (the "Services"). It also explains your rights under UK data protection law.
By using the Services, you agree to the terms of this Privacy Policy. For the rules of using the Website generally, please see our Terms & Conditions.
1. Who We Are
Discover Crediton is a community-based project mapping local businesses, amenities, and events in and around Crediton, UK.
For the purposes of UK data protection law, we are the data controller of your personal data.
Contact: admin@crediton.uk
2. What Data We Collect
We collect personal data in the following ways:
Information you provide when registering for an account:
- Name/Username
- Email address
- Password (stored securely in hashed form — never visible to us)
Information you provide when submitting content:
- Business or amenity details to be displayed on the map
- Email address - not displayed anywhere, only used for administration purposes
- Descriptions, photos, or other content you choose to upload
Automatically collected information:
- IP address, browser type, device information
- Log data about how you use the Website (e.g. pages visited)
3. How We Use Your Data
We process personal data for the following purposes:
- To create, manage, and secure user accounts.
- To publish business and amenity details on the map (only the details you choose to display publicly, such as name, address, phone, and website).
- To contact you about your account, listing, or related enquiries.
- To improve and maintain the Website and Services.
- To monitor use and prevent fraud, abuse, or security risks.
- To comply with legal obligations.
We will never sell your personal data to third parties.
4. What Information Is Public vs Private
Publicly displayed: information you provide for your business/amenity listing (e.g. business name, address, phone, website, description, and images).
Private: your account login details (including email address and password). Passwords are hashed and cannot be seen by us.
5. Legal Basis for Processing
- Contract — processing is necessary to create and manage your account and listings.
- Consent — where you choose to publish your details or subscribe to communications.
- Legitimate interests — operating and improving the Website, provided your rights are not overridden.
- Legal obligation — where required to comply with law.
7. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this Policy:
- Account information: retained while your account is active. Deleted if your account is closed.
- Business/amenity listings: retained while published, and deleted if you ask for them to be removed.
- Enquiries: retained until resolved + up to 12 months.
- Analytics/log data: retained in anonymised or aggregated form where possible.
8. Your Rights
Under UK GDPR, you have the right to:
- Access — request a copy of your personal data.
- Rectification — request corrections to inaccurate data.
- Erasure — request deletion of your personal data.
- Restriction — request limited use of your data.
- Data portability — request transfer of your data.
- Object — object to processing based on legitimate interests.
- Withdraw consent — where processing is based on consent (e.g. marketing), you may withdraw at any time.
To exercise these rights, contact us at admin@crediton.uk. We will respond within one month.
9. Security
We take appropriate technical and organisational measures to protect your personal data. This includes storing all passwords in hashed form using industry-standard methods.
However, no system is 100% secure, and we cannot guarantee absolute security of your data. You are responsible for keeping your login details safe and secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Complaints
If you have concerns about how we handle your personal data, please contact us at admin@crediton.uk.
You also have the right to lodge a complaint with the UK's data protection regulator:
- Information Commissioner's Office (ICO)
- Website: https://ico.org.uk
- Helpline: 0303 123 1113